Staff Qualifications


Goodwill’s Employment Services staff has a wide variety of experiences and education. Many hold Bachelors Degrees and have backgrounds in human resources and/or staffing companies. This education and experience allows them to understand employment from both the clients and employers point of view, to ensure the best possible match.

In addition, our staff has specialty training in Supported Employment from Indiana University's Institute on Disability and Community and The Indiana Supported Employment Training Team (ISETT).  The staff continually updates their education and knowledge each year by attending classes and seminars to enhance their skills for the work we do. To keep up to date on new laws, industry changes and community activities, Goodwill belongs to several associations and organizations.

Several of our Employment Specialists are also certified Benefits Information Network (BIN) Liaisons. This program exists to assist clients in understanding how working would affect their benefits.

Goodwill’s staff works with and maintains information about companies/ openings from employers in Allen, DeKalb, Huntington, Lagrange, Noble, Steuben, Whitley and other surrounding counties.

There are no fees to persons choosing Goodwill for services. Financial support for services provided comes from the following resources; Indiana Family & Social Services Administration Vocational Rehabilitation Services, Foundations/Grants, Goodwill Stores and Social Security Ticket to Work Program.

Staff members are bound by a strict Code of Values and Ethical Conduct emphasizing confidentiality, professional behavior and avoiding conflicts of interest. They are committed to working one on one to help find clients the job that fits their abilities and goals.