2009 Social Return on Investment (SROI) Metrics

 

We believe for every dollar invested in Goodwill’s efforts, there are not only value-added but quantifiable resulting benefits to individuals and to society.  This prompted Goodwill to explore and refine a Social Return on Investment (SROI) framework to recognize and quantify the “return” that accrues to the northeast Indiana community.  Furthermore, the “return” may take the form of a wide range of changes, including those that can be monetized, such as community tax savings (Goodwill adds to the tax base) and individuals’ increased income; as well as changes that have distinct effects on individuals and communities but are hard to translate into dollars, such as the financial impact of thousands of families’ saving by shopping at the Goodwill thrift stores or the self-esteem of persons with disabilities/employment barriers working in productive competitive jobs throughout our community.

 

The benefits accruing to the northeast Indiana community from Goodwill’s programs is highlighted in the following 2009 SROI metrics:

                                                                                                                                                                                   

GOODWILL METRICS

2009

TOTAL PERSONS SERVED

331

CLIENTS

 

Total Clients Served

229

% Clients’ Multiple Disabilities

48%

Clients Placed Into Jobs

18

Client’s Projected Wages

$172,228

Wage Range

$6.65 - $10

EMPLOYEES

 

Employees with Barriers

161

% of Total Workforce

62%

# Provided Case Management

102

Wages Earned

$1,921,725

Total Goodwill Workforce

293

Total Wages Earned

$3,651,470

Total Taxes Paid

$776,822

DONATED GOODS

 

# Goodwill Store Purchases

539,574

# On-Line Purchases

38,392

Sales Tax Remitted to State

$501,762

# Home & Business Pick-ups

1,287

# Lbs. of Donations Recycled

4,788,777

COMMUNITY

 

$ Returned to Local Economy

$2,171,077

GoodWorks Statistics

$1,714

ADMINISTRATIVE ANALYTICS

 

% Operating Revenue Spent for Program(s)

89.5%

Management & General Cost

10.5%

Fundraising Expense

0.1%

# Months Covered by Unrestricted Net Assets

3.8

% of Budget Self-Sufficient (From Donated Goods Revenue)

97%