Accreditations and
Performance Excellence

Goodwill seeks continuous quality improvement and strives to provide excellence in service to its clients, customers, donors and the overall community.

Commission on Accreditation
of Rehabilitation Facilities (CARF)

Goodwill maintains the highest level of CARF accreditation for Governance and Employment Services/Community Employment Services:  Job Development, Job Supports and Job-Site Training.

CARF is an independent, not-for-profit agency promoting quality, value, and optimal outcomes of services through a consultative process that centers on enhancing the lives of the people receiving services.

Our CARF accreditation ensures that Goodwill’s program and services:

  • actively involve clients in selecting, planning and using services;
  • meet client-focused, state-of-the-art national standards of performance;
  • and assist each client in achieving his or her chosen goals and outcomes.

For more information on CARF, please visit their website at

Better Business Bureau Standards for Charitable Accountability

Goodwill Industries of Northeast Indiana, Inc. has been evaluated according to the 20 Better Business Bureau Standards for Charitable Accountability. Goodwill meets or exceeds all those Standards and is a BBB Accredited Charity.

For more information on the BBB, please visit their website at


























Better Business Bureau